I get this message whenever I try to complete a hit. Your Amazon Payments account has been suspended You will not be able to use Amazon Mechanical Turk until your Amazon Payments account is in good standing. If you believe this suspension is an error, please contact Amazon Payments Customer Service to resolve this problem. I had absolutely no idea that turkers have to fax Amazon payments their ID and utility bill to verify themselves. Maybe it's cause I joined mturk in 2012. Anyways, I did it last night now I just emailed them telling them I faxed it. I've searched around this forum, some people say Amazon payments made them jump through hoops for weeks to get their account reinstated. Hopefully this is quick and painless for me.
My life right now.... I also got this email from Amazon Payments Verification: On Thursday, August 27, 2015, Amazon.com <payments-verification@amazon.com> wrote: Greetings from Amazon Payments. Our records indicate that we have not received your fax. Due to technical glitches it may have been lost in transit. As previously requested, please fax us a copy of below mentioned documents and fax it to toll free to: 1-800-887-0540 or to 001-206-765-3424. 1. A copy of unexpired, U.S. government-issued photographic identification (driver license, ID, Passport, Green Card, etc). Please note that we do not accept temporary IDs (such as an interim Driver’s License or a Learner’s Permit). To ensure that your fax is processed in a timely manner, please be sure to include the email address associated with your Amazon Payments account. Feel free to contact us should you have any questions or concerns, and thank you for your interest in Amazon Payments. Sincerely, Account Specialist Amazon Payments https://payments.amazon.com =========================== The run around begins.....
UPDATE: After 3 days of being suspended on Amazon Payments and not being able to accept any hits on mturk my account has been reinstated. I got this message from Amazon Payments : On Thursday, August 27, 2015, Amazon Payments <noreply@amazon.com> wrote: Greetings from Amazon Payments. We have verified your identity information. Your Amazon Payments account has now been activated. Please be aware that this verification does not affect any remaining verification that must be completed, such as bank account, credit card or email verifications. Thank you for using Amazon Payments. - The Amazon Payments Team This email regarding your account was delivered to you by Amazon Payments. To view our Privacy Policy go to https://payments.amazon.com/sdui/sdui/about?nodeId=6020 My suggestion to anyone dealing with this in the future, is to annoy the crap out of 'em. After you send your fax in call them & email them everyday until the issue is resolved. Also send your documents to both of their fax numbers 1-800-887-0540 & 1-206-765-3424. If you can't get hold of a fax machine use faxzero.com, That helped me out a lot.