ClariTrans- Good or Bad requester. We shall see.

Discussion in 'Requesters' started by 2muchTurkin, Jul 23, 2012.

  1. 2muchTurkin

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    Hi my turking friends. The reason I am writing this is because we all here are interested in how each requester handles their workers.

    The newest transcription company I have noticed called ClariTrans has excellent pay. I can make $3-$5 an hour transcribing for them. Very communicative also. I am currently talking to the owner/manager James. I have had the problem that I posted about recently of my work being rejected when it clearly did not deserve it.(My other post was about me thinking they were only using one person to grade instead of multiple to get a fair grading as most places use) I emailed James about it and he has agreed the rejections I have received were in error. He claims he does not know that there is a way to reverse these once they have been rejected. As we all know Amazon will gladly reverse a rejection if the requester asks.

    This looks to be an excellent company to work for depending on how this works out. I mean, if you get a rejection in error it is detrimental to your rating and undeserved. Hence the quality workers will be avoiding this work. We all(unfortunately there are exceptions) strive hard to keep our work as high quality as possible. I will email him shortly explaining amazon will indeed reverse a rejection and point him to this forum so hopefully he can see us honest workers band together and do appreciate good requesters and are willing to work with them to better the working process. Wish me luck!

    Here is the response from one email I sent.

    Here's what you entered:
    Maybe I don't want that. So I can quickly touch select all of the fields which is quite nice.

    Here's what our reviewer entered:
    Maybe I don't want that. Um, so I can quickly touch select all of the fields, which is quite nice, and.

    This could've easily been given a 3 instead of a 2. Reviewers who consistently marked down transcribers are warned and then blocked if it continues.



    Here is another one:

    Here's what you entered:
    But who's getting it? The banks is getting it. And what will they have to do ten years from now? If they're getting it? Remember I put 500 positive in the PD.

    Here's what our reviewer entered:
    But who's getting it? The bank is getting it. And what will they have to do 10 years from now? If they're getting it? Remember I put 500 positive in the PD.

    This could've been given a 3, and please write all numbers numerically unless they are being used as an article, e.g. one of, one day, one person, etc. or as in first, second, third, etc.


    And the other one I got rejected here.

    Here's what you entered:
    Maybe I don't want that. So I can quickly touch select all of the fields which is quite nice.

    Here's what our reviewer entered:
    Maybe I don't want that. Um, so I can quickly touch select all of the fields, which is quite nice, and.

    This could've easily been given a 3 instead of a 2. Reviewers who consistently marked down transcribers are warned and then blocked if it continues.


    This is the only three that were rejected. Mind you I did well over a hundred hits so far but I did have errors but not worthy of a rejection. Notice the requester very politely explained what was wrong and how to avoid it in the future.
     
    #1 2muchTurkin, Jul 23, 2012
    Last edited by a moderator: Jul 23, 2012
  2. chuck_h

    chuck_h User

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    I have also done a number of ClariTrans transcription hits, although I am much slower than you by an order of magnitude, which I attribute to my poor transcription methodology and my slow typing speed.

    Usually, if I've had questions or need to explain my transcription choices, I put them in a message which I add to the HIT by sending a message after I've submitted the HIT. (I may send them an E-mail suggesting they add a comment box to their HIT form.)

    So far, I've had a good experience with ClariTrans over the course of the 100-odd transcriptions I've done for them.

    I think I prefer the ClariTrans verbatim transcript style over the edited one used by companies such as CastingWords. I did a few transcriptions for CastingWords when I was first starting out, and did them so poorly that I'm no longer allowed to do CastingWords HITs (my CastingWords PPT is 78, and I think you need at least an 80 to keep working for them). :eek:
     
  3. 2muchTurkin

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    Yes I have worked for Casting words also. I usually get 86-96 ratings with them but there are editors that hack my work to bits sometimes and grade me lower than 80. In each instance though it was bad editing. Casting has been fairly decent in making the wrongs right with a few exceptions. I am afraid to do ClariTrans work now and that is a shame. I can't afford to do work that gets rejected wrongly and not reversed. My rating is everything when it comes to whether or not certain jobs are available to me. It is sad but I count on this work to eat. I am waiting to see how this turns out before I do any more work for them. It's a shame too because the pay rate is nice. However no pay rate is worth lowering my ratings.
     
    #3 2muchTurkin, Jul 23, 2012
    Last edited by a moderator: Jul 23, 2012
  4. interneteditor

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    <situation changed after posting>
     
  5. Turkalicious

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    Does anyone know what they're grading scale is? Like 1 - 5 or what not? Just wondering because I see the OP reviews mention this could have been a 3 etc. I did a couple of tester HITs for them last night and they were approved at a 4.

    I would love to do higher paying transcription HITs it just seems impossible for me with a 4 year old under foot at all times.. I feel like a 30 minute transcription could easily take 2 hours for me to do LOL I usually stick with Imfuna since they are quick and easy for me and always approve instantly. Also, even though Imfuna is British/Scottish I have a MUCH easier time understanding them - aside from one of the men who sounds like he's sucking his teeth into his face every time he speaks. I had to skip a couple of the ClariTrans HITs last night due to having such a hard time understanding some of the words.
     
  6. 2muchTurkin

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    I am not completely sure but I believe it is indeed a 1-5 grading. A 3 being acceptable and anything less being rejected. Most of mine just say Thanks. Some say 4: Thanks. And the first bit of them I did said review rules. I assume a Thanks is a 5. A 4: Thanks is a 4 grading. And the review rules is a 3 grade.
     
  7. Turkalicious

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    The ones I did said '4: Thanks' in the review so I assume that means the grade was a 4. Doesn't say anywhere on their style guide page what the grading system is but I'll guess a 4 is decent. Admittedly I did only do a few of them because I didn't want to get overly confident. I'll probably try out a few of the longer ones today after I finish my hour long work shift.
     
  8. 2muchTurkin

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    Sorry the scores I was referring to were my Speech Ink scores and not my Casting words. Oops just noticed.

    As for an update about ClariTrans I have yet to receive a reply. The last one I got was:


    We do not have a way to reverse it.

    James



    Still in the hopes this guy turns out to be legit and reverses my rejects I was given. I would be inclined to work for them again if they remove unwarranted rejections due to bad editors. But I refuse to if they just don't care. Unfortunately for them this will drive away the good transcribers, lower quality of work, and make the good editors work doubletime (without the luxury of doubletime pay I might add) to make up for the lack of quality workers.
     
    #8 2muchTurkin, Jul 24, 2012
    Last edited by a moderator: Jul 24, 2012
  9. interneteditor

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    I have just had 3 rejections from Claritrans with the reason:

    2: Transcript not accurate; be sure to transcribe every spoken word.

    I am very upset and have messaged them to ask for a manual check on those HITs. I am not in the business of wrecking my 99.4% approval ratings by failing to work HITs properly.

    If no reply or satisfactory answer I will be neg reviewing on TO and blocking them for future work. In the meantime, avoiding their HITs.

    So upsetting :(
     
  10. 2muchTurkin

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    Sorry to hear =( Yes it is quite upsetting. That is why I started this thread. To help others know how my scenario went so they can make a more informed decision on whether or not to work for this employer.
     
  11. chuck_h

    chuck_h User

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    The biggest secret um, that I, that I've found to, to working ClariTrans HITs is that you have to y'know, um, uh, transcribe every little y'know, every little verbal stumble and, and hesitation.

    I had to transcribe one guy who was really machine-gunning out his words. I calculated after I finished the transcription and he was speaking at 240 words per minute.
     
    #11 chuck_h, Jul 25, 2012
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  12. 2muchTurkin

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    lmao. Was fun eh? Have you received any undue rejects from that requester?
     
  13. kayk111

    kayk111 User

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    I use to do Claritrans often but haven't done any in a while, just too busy. Maybe they have new reviewers because they use to be a good requester to work with, and yes, you must transcribe every single word. As far as their rating system goes, it use to be:
    5 = work was not rated
    4 = excellent work
    3 = good work - could improve
    2 = poor work - no payout
    1 = really poor work - no payout
     
  14. 2muchTurkin

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    UPDATE!!
    Here is the email I received from them today...

    Robert, I will need to look into it as we have not done this before.

    James


    Definitely a email on the positive side of things I hope. I hope this company turns out to be fair so I can enjoy doing their work once again =)
     
  15. chuck_h

    chuck_h User

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    I've not yet received a rejection. I think it's because, being new to the whole transcribing game*, I'm concentrating more on accuracy than speed, so I spend probably a lot more time than I should making sure I've gotten that last little "um" or "uh" before I click that Submit button.

    *And having badly dropped the ball on my efforts for CastingWords.
     
  16. 2muchTurkin

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    That is very smart on your part. I do tend to hurry most of the time while not trying to sacrificing quality. This does however unfortunately cause me to miss small things once in awhile. The main thing I find frustrating is trying to decipher certain words. I might listen to a snippet 30 times, trying to decipher a word, just to have an editor come along and decide it sounded like something else. I find this is usually the main reason of editors marking things wrong, especially with longer transcripts with bad audio. I always try to choose words that make sense and have the closest resemblance to what the speaker is saying. Unfortunately what I think I am hearing and what someone else thinks they are hearing turns out to be different sometimes to my disappointment.
     
  17. Senegaulois

    Senegaulois New Member

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    I have been doing Claritrans HITs for several months now. The upside is that they are mostly easy, they pay well and they pay out rapidly. The downside has been described in other posts above. I have had some HITs rejected recently. This hurt, probably more my ego than anything else as the overwhelming majority of the HITs I do for Claritrans are graded 4 or with the mysterious Thanks.

    My feeling is that the rejections were undeserved and, why not say it, arbitrary. One reason stated was that I had not transcribed every single spoken word, whereas the guidelines clearly permit the use of iii for intelligible. I wrote to James about this and his response was less than reassuring. He claimed that he was unable to retrieve either my HIT or the review. Translated, I understood this to mean that the quality control Claritrans exercises at the corporate level is less than complete.
     
  18. interneteditor

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    I won't do ClariTrans, I get rejections from them when I am confident my work was good. Yes, everyone can makes errors, even me :D however they will not be rejection standard, I am certain of that.
     
  19. shariqueahmer

    shariqueahmer Banned

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    Hi interneteditor,
    you once said that you transcribe speechink verbatim hits. How many verbatim hits are you able to complete in an hour and how many hours do you work for them. Do you find their hits difficult and what is your average rating?

    I'm asking all these questions because even I transcribe for Speechink and want to know how everybody else is doing on their hits?
    Thanks.
     
  20. shariqueahmer

    shariqueahmer Banned

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    Interneteditor, do you by any chance go with the id- neteditor while transcribing Speechink verbatim hits because I have seen somebody with this id neteditor who has completed a hell lot of speechink hits.
     

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